This section includes information about the Department’s complaints procedure, how you can make a complaint, and what to do if you’re not satisfied with the response.
Complaints procedure
Complaints about related organisations
How to complain about organisations such as schools or local authorities.
General article 09 May 2012
Complaints about academies
How to make a complaint about an academy.
General article 27 April 2012
Complaints
Information about the Department's commitment to providing a quality service and its complaints procedure.
General article 21 February 2012
How to make a complaint
Information about the different ways of contacting the Department to make a complaint.
General article 21 February 2012
