You can make a complaint by writing, fax, email, telephone, via the contact us form on this website or in person (by appointment please).

If you are writing or faxing your complaint, please provide your telephone number if a response by telephone would be convenient.

If you know the part of the Department which is relevant to your complaint, or the name or title of an appropriate member of staff, please make your complaint direct to them.

If you do not have this information please contact the Department's Public Communications Unit who will give you the contact details for the most appropriate person.

Contact details

Public Communications Unit
Sanctuary Buildings
Great Smith Street
London
SW1P 3PT
Telephone: 0370 000 2288
Fax: 01928 794248