To subscribe to our fortnightly e-bulletin please email efa.bulletin@efa.education.gov.uk.
Academies
The Education Funding Agency (EFA) operate a dedicated enquiry service for academies: academyquestions@efa.education.gov.uk
16-19 providers
Local authorities (LAs), schools, colleges and other (non-academy) providers should use the following email addresses to contact the EFA:
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Northern territory (North West, North East and Yorkshire and Humberside)
ypnorthern.EFA@education.gsi.gov.uk -
Southern territory (South East and London)
ypsouthern.EFA@education.gsi.gov.uk -
Eastern territory (East Midlands and East of England)
ypeastern.EFA@education.gsi.gov.uk -
Western territory (West Midlands and South West)
ypwestern.EFA@education.gsi.gov.uk -
National office
enquiries.EFA@education.gsi.gov.uk -
Health and safety reporting
HSincident.EFA@education.gsi.gov.uk
Learner support
If your enquiry is about learner support – Care to Learn, Dance & Drama Awards, transitional Education Maintenance Allowance, transitional Adult Learning Grant or the Residential Support Scheme – you should contact the learner support service helpline (opening hours Monday to Friday, 9am to 5pm):
If your query is about the 16-19 bursary fund, residential bursary fund, or you wish to contact the policy team about any of the learner support schemes, you can use the following dedicated email addresses:
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General enquiries (excluding the 16-19 bursary fund):
learnersupport.EFA@education.gsi.gov.uk -
16-19 bursary fund:
1619bursaryfund.EFA@education.gsi.gov.uk -
Discretionary learner support funds:
dlsenquiries.EFA@education.gsi.gov.uk -
Residential support (residential bursary fund):
residentialsupport.EFA@education.gsi.gov.uk
General EFA enquiries
If you don’t have a direct contact for a team or person within the Education Funding Agency (EFA), or have a general enquiry, please contact the public communications unit. The unit responds to general enquiries about the Department and its executive agencies, including the EFA.
The EFA has staff based in 11 locations across England.
Contact details
Education Funding Agency: Learner support service helpline
Organisation type: Other
Telephone: Provider line: 0845 600 7979 / Learner line: 0800 121 8989
Education Funding Agency: Public communications unit
Organisation type: Other
Telephone: 0370 000 2288
Fax: 01928 794 248
Website: http://www.education.gov.uk/help/contactus
Education Funding Agency: Bristol
Organisation type: Other
Freshford House
Redcliffe Way
Bristol
BS1 6NL
Education Funding Agency: Coventry
Organisation type: Other
53-55 Butts Road
Earlsdon Park
Coventry
CV1 3BH
Education Funding Agency: Darlington
Organisation type: Other
Mowden Hall
Staindrop Road
Darlington
DL3 9BG
Education Funding Agency: Guildford
Organisation type: Other
Bridge House
1 Walnut Tree Close
Guildford
GU1 4GA
Education Funding Agency: Histon
Organisation type: Other
Units 1, 2 & 3 Trust Court
Vision Park
Histon
CB24 9PW
Education Funding Agency: London
Organisation type: Other
Sanctuary Buildings
20 Great Smith Street
London
SW1P 3BT
Education Funding Agency: London
Organisation type: Other
33 Greycoat Street
London
SW1P 2QF
Education Funding Agency: Manchester
Organisation type: Other
Piccadilly Gate
Store Street
Manchester
M1 2WD
Education Funding Agency: Nottingham
Organisation type: Other
Lime House, Mere Way
Ruddington Fields Business Park
Ruddington
NG11 6JS
Education Funding Agency: Runcorn
Organisation type: Other
Castle View House
East Lane
Runcorn
WA7 2GJ
Education Funding Agency: Sheffield
Organisation type: Other
2 St Paul’s Place
125 Norfolk Street
Sheffield
S1 2FJ
