Service Request/Feedback

Help:

Please use this form for your comments and views on EduBase, the more feedback we get, the better EduBase will become!

If you are referring to a specific Establishment, please include either its URN (Unique Reference Number), DfE Number (LA+Establishment numbers), or name and address.

Please write all names in full, do not use abbreviations.

If you are a school and have a query regarding Secure Access please read the help pages or contact the Department using the Secure Access Service Request Form.

If you are a school and have a query regarding data collection, School Census, Collect, School 2 School or Key to Success please read the following sections: data collection and statistical returns or data transfers and management alternatively please contact the EDD helpdesk using the Data Collections Service Request Form.

If you wish to update your Ofsted Report, this needs to be done through Ofsted's RAISEonline system alternatively please contact the Ofsted helpdesk enquiries@ofsted.gov.uk.

Non EduBase enquiries including queries about independent schools should be directed to the main DfE website. https://education.gov.uk/help/contactus

For EduBase queries only, please provide the following information to help us deal with your enquiry:

Who are you*
Your Name*
Contact Telephone*
Contact Email*
Re-enter Email*
For enquires relating to a specific Establishment, please include either its URN or Local Authority and Establishment Number and press enter, the Establishment name will be populated automatically. Please note that due to academy conversions there may be multiple establishments with the same name.
URN (Unique Reference Number)
Local Authority No
Establishment No
School/Establishment Name
If you are a school/establishment and are having difficulties logging in to EduBase please select one of the following options: Further help on how to solve common login problems can be found by selecting the login link from the left hand menu.
	I don't know my establishment accounts email address I don't know my establishment accounts User name I don't get an email with password and I have checked spam folder I need my establishment details(e.g. head teacher/school details) updating in EduBase I can't change my head teacher/school details Independent school query For all other queries please select: Any other (please specify details below)
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Personal information you provide on this form will be used by the Department for Education (DfE) and its contracted party Texuna Technologies for information purposes only to resolve your query. The DfE is the Data Controller for personal information supplied as part of your application. The DfE will not pass on your details to any third party or government department unless you give us permission to do so, or we are obliged or permitted by law to disclose it.