Secretaries provide a range of high-level administrative support to the school. A school secretary would normally have working contact with headteachers and teachers, parents, governors and visitors to the school.

Secretaries are often responsible for sending key educational data about the school to the Department.

Although they may differ from school to school day-to-day tasks could include:

  • producing memos, letters, invoices and other documents on a computer
  • answering the telephone, meeting visitors and dealing with the post
  • looking after the office diary
  • arranging meetings, seminars or conferences, and maintaining filing systems and office supplies.
  • entering and managing data
  • supporting the headteacher in a range of high-level administrative tasks.

What skills do I need?

  • to be highly organised
  • excellent communication skills
  • good time management skills.

What qualifications and experience will employers look for?

You do not always need specific qualifications to become a secretary, but you may have an advantage with GCSEs in English and maths, or a work-based qualification in administration, computer skills or word processing.

The Council for Administration (CfA) are responsible for developing qualifications for staff working in adminstrative roles and their website contains more information. Qualifications specific to secretaries can be identified on the Register of Regulated Qualifications website.

The level 2 Award, support work in schools, is suitable for all support staff in schools and it will help you to demonstrate an understanding of how schools work, child and young person development, safeguarding the welfare of children and young people, the importance of communication with adults and children and equality, diversity and inclusion in work with children and young people.